3PEAKSMEDIA

Privacy Policy

Simple. Clear. Honest. No hidden clauses.

Last updated: December 2, 2025

At Three Peaks Media, we take privacy seriously. This page explains what information we collect, why we collect it, and how we use it. We keep things simple, clear, and honest - no tricks, no hidden clauses, no selling your data behind your back.

If you have any questions, contact us any time at privacy@3peaks.media.

1. Information We Collect

1.1 Information you provide to us

This includes:

  • Your name, email, phone number, and company information
  • Details submitted through our forms (Contact, Project Inquiry, Newsletter, etc.)
  • Any files, documents, or project briefs you upload or send to us
  • Communications you have with us by email, call, or messaging platforms

1.2 Information we collect automatically

When you use our website, we may automatically collect:

  • IP address, device type, browser, and OS
  • Pages visited, time spent, referring URLs
  • Basic analytics data through tools like Google Analytics or similar platforms
  • Cookies or local storage to improve site functionality and remember preferences

1.3 Information from tools we integrate

Depending on the services we provide to a client, we may work with:

  • CRM systems (lead/contact info)
  • Call tracking & SMS tools
  • Advertising platforms (Google, Meta, TikTok, etc.)
  • AI tools for research, automation, and content assistance
  • Performance analytics systems

We only access this data to deliver the services you hired us for. We do not sell this data.

2. How We Use Your Information

We use your information for the following purposes:

  • To respond to inquiries and provide you with requested services
  • To analyze, plan, and execute marketing or technical work on your behalf
  • To improve our website, offerings, and performance
  • To maintain security, prevent abuse, and detect suspicious activity
  • To send occasional updates or messages (you can opt out anytime)
  • To manage our business operations (billing, legal, compliance)

We do not use your data for any purpose unrelated to your project without permission.

3. How We Share Your Information

We may share information with:

3.1 Trusted service providers

Examples include:

  • Hosting providers (e.g., Vercel, AWS)
  • CRM or analytics tools
  • Email or marketing platforms
  • Project management systems

These companies only receive the minimum data needed to operate.

3.2 Legal compliance

We may share information if required by:

  • Court order
  • Law enforcement
  • Regulatory obligations

We do not sell or rent your data. Ever.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep the site working
  • Improve performance and user experience
  • Understand how visitors use our content
  • Support basic analytics

You can disable cookies in your browser, but some features may not work as intended.

5. Data Retention

We only keep your information for as long as necessary:

  • To complete the project
  • For business/legal/accounting reasons
  • For documented operational requirements

When data is no longer needed, we archive or delete it securely.

6. Your Rights

Depending on where you live, you may have the right to:

  • Access your personal data
  • Correct or update incorrect data
  • Request deletion
  • Request a copy of your data
  • Restrict certain types of processing
  • Opt out of marketing communications

To exercise any of these rights, contact: privacy@3peaks.media

7. Security

We use standard security measures to protect your information:

  • Encrypted hosting environments
  • Access controls
  • Internal policies around data handling

However, no internet transmission is 100% secure - we do our best, but we cannot guarantee absolute security.

8. AI Use & Transparency

Since we use AI tools for research, automation, and content assistance:

  • We do not submit sensitive or confidential client data into AI systems without permission.
  • AI-generated outputs are always reviewed by humans.
  • AI is used as a tool - not a replacement for judgment or expertise.

9. External Links

Our site may link to external sites. We are not responsible for their content or privacy practices.

10. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we update the “Last updated” date at the top of the page. If major changes occur, we’ll post a notice on the website.

11. How to Contact Us

For any questions or requests related to privacy, reach out at:

privacy@3peaks.media